Pizza Hut fires up new digital CX with analytics platform
Pizza Hut is driving online personalisation to boost customer journeys across its website by implementing a digital analytics platform from…
online shopping
Never too early for brands as Xmas countdown begins
The summer holidays might be in full swing, but greater consumer confidence in the return of the traditional Christmas is…
Bloom & Wild buys French rival to bed in Euro growth
Online UK flower delivery and plant business Bloom & Wild is continuing its European expansion drive by making its second…
Britons blow the lot on pets, dates and charity shops
Predictions that Brits would spend, spend, spend their way out of the pandemic have proved “sound as a pound” but…
Covid online surge accelerates ecommerce by a decade
The Covid pandemic may have wiped out thousands of firms across the UK but it has turbocharged the online retail…
Blind spot: Top retailers are fingered for flawed sites
Halfords, Carphone Warehouse, Wilko and New Look have been exposed as having the least accessible UK websites for those who…
Online marketers bemoan Brexit red tape as sales dive
Data adequacy might be in the bag but Brexit continues to be a thorn in the side of UK online…
Brits vow to get out but big events remain a no-no
Claims that millions of consumers would abandon the high street for good as a result of the the pandemic have,…
Carry on camping: Cheaper staycations here to stay
With foreign holidays not yet given the green light, brands should expect increased interest in staycation related purchases, such as…
Online retail therapy helps consumers beat Covid blues
Online shopping has proved one of the best consumer therapies against the worst excesses of the Covid pandemic, beaten only…