Brands scramble for talent as fears grow over cyber war
The recent deluge of data grabbing cyberattacks on major UK brands has sparked a sharp rise in salary premiums for…
Retail
M&S faces £300m hit as cyber attack fall-out continues
Marks & Spencer has warned it is facing a £300m loss as a result of its ongoing ransomware attack –…
M&S emails 9.4m customers to warn them of data loss
Marks & Spencer has finally confirmed what many industry experts have been predicting since last month that customers’ personal data…
Govt wades in as Co-op and M&S cyber attacks escalate
The Government has urged businesses of all sizes to treat cyber security as an “absolute priority” following the wave of…
Shoppers go wild as Brits debunk Black Friday fatigue
Claims that Black Friday is losing its appeal appear to be wide of the mark, to put it mildly, with…
Farrow & Ball hires digital specialist for CX makeover
Upmarket paint specialist Farrow & Ball is aiming to boost its customer experience strategy by adopting a set of location-based…
Retailers’ tech investments ease data security fears
Retailers have may have lurched from one crisis to the next over the past few years – from Covid hell…
SME retailers plot £1bn action against ‘abusive’ Amazon
A group of independent British retailers has launched what is claimed to be the biggest ever retail class action in…
Experian deal sparks top data appointment for Reward
Reward, the customer engagement and commerce media specialist which recently sold a stake to Experian, is ratcheting up its capabilities…
Supermarket sweep: Shoppers buy into Labour offers
The pundits might still be cautious over a Labour Party victory in the July 4 General Election but if supermarket…