Shoppers go wild as Brits debunk Black Friday fatigue
Claims that Black Friday is losing its appeal appear to be wide of the mark, to put it mildly, with…
Retail
Farrow & Ball hires digital specialist for CX makeover
Upmarket paint specialist Farrow & Ball is aiming to boost its customer experience strategy by adopting a set of location-based…
Retailers’ tech investments ease data security fears
Retailers have may have lurched from one crisis to the next over the past few years – from Covid hell…
SME retailers plot £1bn action against ‘abusive’ Amazon
A group of independent British retailers has launched what is claimed to be the biggest ever retail class action in…
Experian deal sparks top data appointment for Reward
Reward, the customer engagement and commerce media specialist which recently sold a stake to Experian, is ratcheting up its capabilities…
Supermarket sweep: Shoppers buy into Labour offers
The pundits might still be cautious over a Labour Party victory in the July 4 General Election but if supermarket…
HH Global swoops for retail activation firm Displayplan
HH Global is beefing up its retail offering by snapping up international activation business Displayplan, which specialises in design engineering…
Asda hires first digital chief to drive retail data strategy
Asda is bolstering its data and ecommerce strategy by appointing its first ever chief digital officer as the supermarket continues…
Superdrug owner targets slice of $128bn retail media
Superdrug is set to become the latest UK entrant into the retail media market with the imminent launch of the…
ICO insists it is ‘here to help’ in fight against shoplifting
The Information Commissioner’s Office has responded to calls from the retail industry to help tackle the growing problem of shoplifting,…