Gone but not forgotten: The wonder of good ol’ Woolies
It seems the classic jingle of “That’s the wonder of Woolworths, that’s the wonder of good ol’ Woolies” still chimes…
Retail
First Direct boss joins call for action on consumer abuse
First Direct, the bank that consistently tops customer satisfaction polls, has revealed even its contact centre staff are among the…
Pennies ‘round-up’ charity drafts in 40 British bosses
Pennies, the digital charity service which asks customers to round up card payments when shopping with participating retailers, has signed…
Westfield hires chief to drive retail marketing strategy
The company which owns the Westfield UK shopping centres in Shepherds Bush and Stratford in London has appointed a new…
Asda hands £5m to food bank charities to ease plight
Supermarket giant Asda is doing its bit for the coronavirus war effort by donating £5m to food charities FareShare and…
Superdrug has bad hair day as online data goes AWOL
Superdrug has become the latest high-profile brand to be hit by a major data breach, with hackers claiming to have…
Retailers and social media sites face GDPR data exodus
Retailers and social media companies will be hit hardest by consumers’ desire to use GDPR to take back control of…
M&S boosts data strategy with predictive analysis deal
Just a week after revealing it is setting up an in-house data science academy, Marks & Spencer is further strengthening…
Clubcard mailings under threat in new Tesco shake-up
Tesco is aiming to appease disgruntled Clubcard customers, who have vented their anger over a raft of cutbacks to the…
Now Tesco culls 57 partners from Clubcard rewards
Tesco is facing further customer ire after the supermarket revealed it is cutting 57 partners from its Clubcard scheme within…