Tash Whitmey exits Helia as Tesco comes calling again
Havas Helia boss Tash Whitmey is following a path first trodden by Matt Atkinson by leaving the agency to join…
retail marketing
Ann Summers ties up new customer experience package
Ann Summers, the favoured retailer for those seeking a little extra in the bedroom, is aiming to firm up its…
Retailers ‘failing to address customer experience woes’
The question of what makes shoppers choose one retailer over another has vexed the industry for years; some believe price…
House of Fraser puts data at the heart of the business
House of Fraser, the 60-strong chain of department stores, is ramping up its data and insight strategy by arming its…
Waitrose hunts CRM agencies as Field Day shrinks
Waitrose is holding talks with direct marketing agencies about its CRM business, including the MyWaitrose scheme, as part of plans…
Spar secures Zapper deal for loyalty and payment app
Convenience store group Spar UK is launching an all-in-one mobile payment, loyalty and coupon app after signing a deal with…
Matt Atkinson ditches Saga to lead Co-op membership
Saga chief marketing officer Matt Atkinson has quit the organisation to join the Co-operative Group as chief membership officer, just…
Ikea online expansion is ‘biggest change since launch’
Ikea is attempting to boost its online sales by running trials to flog its flat-pack furniture through the likes of…
Dixons Carphone hands out five-year contract to Ecrebo
Dixons Carphone has appointed retail marketing specialist Ecrebo to a five-year contract to upgrade its point of sale coupon programme…
Tesco relaunches payment app with Clubcard bonus
Tesco has relaunched its payment app, ditching the PayQwiq branding for the new Tesco Pay+ name and is trying to…