John Lewis to demystify IoT with mega retail space
The Internet of Things is set to go mainstream after John Lewis revealed plans to open the biggest retail space…
Retail
Tesco expands PayQwiq mobile payment trials
Tesco is pushing ahead with trials of its PayQwiq mobile payment service by extending it to more than 600,000 customers,…
Foyles turns the page with loyalty scheme overhaul
Book retailer Foyles has hailed a revamp of its loyalty scheme as a major factor in its turnaround, which has…
Waitrose boosts CRM with instore targeting plan
Waitrose may have signed up over 6 million customers to loyalty scheme but it wants to go further by drafting…
Mobile apps ‘could breathe new life into high street’
Retailers could combat the threat of mass job losses – predicted to be as high as 900,000 by 2025 –…
Partners Andrews Aldridge scoops B&Q business
Partners Andrews Aldridge has landed the B&Q direct marketing account as the DIY retailer looks to ramp up its loyalty scheme,…
Retailers fail due to hidden customers, says start-up
The one-time boss of music chain Fopp has launched a new data analytics consultancy, dubbed Big Data for Humans, with…
Call for privacy zones for shoppers to avoid tracking
With fears growing over the use of data-driven location tracking systems in shops, retailers are being urged to set up…
ICO warns retailers over rise of consumer tracking
The rise of shopper tracking technology may be proving a boon for retailers but the sector is facing greater scrutiny…
Superdrug loyalty club soars 40% in festive boom
Superdrug has revealed a 40% jump in loyalty card customers on the back a £37m CRM investment as it announced…