Tesco axes call centre as cost-cutting drive continues
Tesco is pulling the plug on its Cardiff customer contact centre – which handles emails, social media and telephone enquiries…
Tesco
Eagle Eye plans to raise £6m to boost expansion drive
Eagle Eye Solutions Group, the marketing company set up with backing from former Tesco group chief executive Sir Terry Leahy,…
Tesco hails £40m fundraising for Cancer Research UK
As supporters limber up for 2017 Race for Life events, Tesco is bigging up its partnership with Cancer Research UK…
Tesco faces £560m fine as DunnHumby deals are probed
DunnHumby’s new boss faces an uphill battle as soon as he joins with the supermarket watchdog – which works with the Department…
DunnHumby lures Google ad chief to succeed CEO Hay
DunnHumby has recruited Google’s vice president of advertising solutions to succeed chief executive Simon Hay, who left the Tesco-owned data…
Tesco brand advocacy scheme ‘the Orchard’ gets chop
Tesco is pulling the plug on an online customer data scheme, which encouraged up to 20,000 Clubcard members to trial…
DunnHumby boss Hay exits 16 months after sale fiasco
DunnHumby global chief executive Simon Hay is leaving the business just over a year after Tesco’s “farcical” attempt to flog…
Boden brings in former Tesco chief Easterbrook as CEO
Online and mail order group Boden has drafted in former Tesco chief customer officer Jill Easterbrook as chief executive, as…
Tesco rocked by ‘indefensible’ instore marketing gaffe
Tesco boss Dave Lewis’ pledge to put the customer back at the heart of the supermarket’s business has backfired spectacularly…
Clubcard spend cut as millions lose brand vouchers
Tesco is slashing its investment in Clubcard mailings by ditching the brand discount coupons, which have been a key part…