Customer backlash forces Tesco to delay Clubcard cuts
Tesco has been forced to put back its Clubcard rewards overhaul following a customer revolt, triggered by criticism that the…
Tesco
Xavier Rees to double up as chief exec of Havas Helia
Havas Helia is cosying up to sister agency Havas London with the appointment of Xavier Rees as chief executive across…
Customers take swipe at Tesco over new Clubcard cuts
Tesco is facing a customer backlash over yet another overhaul of its Clubcard loyalty scheme, which has seen the value…
Tash Whitmey exits Helia as Tesco comes calling again
Havas Helia boss Tash Whitmey is following a path first trodden by Matt Atkinson by leaving the agency to join…
Matt Atkinson ditches Saga to lead Co-op membership
Saga chief marketing officer Matt Atkinson has quit the organisation to join the Co-operative Group as chief membership officer, just…
Tesco relaunches payment app with Clubcard bonus
Tesco has relaunched its payment app, ditching the PayQwiq branding for the new Tesco Pay+ name and is trying to…
Tesco braced for fall-out from Clubcard deal with Uber
Transport for London’s decision to strip Uber of its licence to operate in the capital has set off alarm bells…
Former DunnHumby chief Hay joins data insight start-up
Former DunnHumby global chief executive Simon Hay has been recruited to spearhead new data insight company Outra, launched by Giles…
Consumer trust on rise over retailers’ data governance
Fears that the retail sector could suffer under GDPR by struggling to win consumer trust when it comes to handling…
Tesco axes call centre as cost-cutting drive continues
Tesco is pulling the plug on its Cardiff customer contact centre – which handles emails, social media and telephone enquiries…