News

Argos boosts customer marketing

Home Retail Group, the company which owns Argos and Homebase, is planning to revamp its group-wide customer marketing activity, by…



ID data on thousands left in pub

The personal details of thousands of London housing tenants were discovered on an unencrypted memory stick left in a pub,…


Whitbread hunts agency for CRM

Whitbread is hunting an agency to handle its CRM account across the entire brand portfolio – including Beefeater, Brewers Fayre,…


Cost of hack attack soars 70%

The cost of fighting online hack attacks has rocketed by nearly 70% in the last year, with the average cost…




Indian call centre scam exposed

Indian call centre staff are reportedly selling UK broadband user’s financial data, including credit cards and security codes, for as…


‘Gratuitous’ door-drop banned

Bar chain Wahoo has been blasted by the Advertising Standards Authority after running an “explicit and gratuitous” door-drop campaign featuring…


Mini drive bolsters CRM strategy

BMW brand Mini has developed a new Web-based CRM campaign, dubbed Mini Lunatics, which urges drivers to visit a microsite…