TalkTalk back in dock for keeping quiet over stolen data
TalkTalk’s calamitous data breach has come back to bite it on the backside following claims that thousands of customers’ personal details –…
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Direct mail volumes face yet another 12 months of pain
Royal Mail is bracing itself for another year of pain for direct mail volumes, which will crash by a further…
ICO ‘failings’ exposed as most probes come to nothing
The Information Commissioner’s Office enforcement team is facing further scrutiny following the release of new figures which show that, over the…
Charity chief says he’s no Grade but no soft touch either
Any charity bosses hoping for a lighter touch from Lord Michael Grade’s successor as chair of the Fundraising Regulator could…
Indicia boss Stagg lands top Merkle EMEA client role
Data-driven performance marketing agency Merkle has recruited Indicia chief Anne Stagg to its EMEA client services leadership team to spearhead…
Salesforce customers fume over CRM outage blunder
Salesforce – one of the biggest suppliers of on-demand marketing software in the world – has been hit by a barrage…
Print giants eye up bids for Howard Hunt and Celerity
At least three suitors are understood to be considering bids for leading direct mail print firm Howard Hunt Group –…
GDPR? Bah, it’s made no difference to us, Brits insist
British consumers reckon that GDPR – the biggest shake-up of data protection legislation in a generation – has failed them…
‘Double busy’ ASA reveals fresh spike in online gripes
The ad watchdog has revealed it has been, in the words of Micky Flanagan “double busy”, over the past 12…
Boots Advantage Card loyalty makeover puts digital first
Boots Advantage Card, widely regarded as one of the most generous schemes on the market, is following in Tesco Clubcard…