ICO action analysis reveals reticence to issue huge fines
Claims that GDPR fines will potentially put thousands of British firms out of business have been scotched by an analysis…
News
Rehab camps to turn hackers into cybersecurity experts
The National Crime Agency is taking a novel approach to bridging the UK’s cybersecurity skills shortage with plans to turn…
Exposed: the two worst sectors for customer experience
Airlines and those providing broadband and TV packages did more than firms operating in any other sector to damage their…
WPN Chameleon creative chief Chris Martin steps down
WPN Chameleon joint creative director Chris Martin has left the agency to pursue “new projects” just over four years after…
Unilever revamps marketing with Accenture solution
Unilever has signed a deal with technology firm Accenture to implement and deliver cloud solutions for Unilever’s marketing operations to…
Chelsea FC strikes digital experience deal with Ericsson
Chelsea Football Club has signed a digital transformation deal with Ericsson which it claims will provide fans throughout its Stamford…
Data breaches ‘hit shares, sales and growth for years’
As Reckitt Benkiser and TNT become the latest high profile brands to admit last month’s NotPetya ransomware attack is still…
Confused.com hands digital experience brief to Delete
Comparison site Confused.com has appointed digital agency Delete to transform the customer experience (CX) of the brand’s digital platform, following…
Trials begin for Royal Mail doorstep collection service
Royal Mail is trialling a new doorstep mail collection service for consumers, marking the first time that posties have collected…
Revealed: the ‘dirty dozen’ of GDPR fake news stories
Brand owners are being warned over a seemingly inexorable rise of GDPR “fake news”, with a leading compliance company detailing what…