Deloitte recruits Dave Harris for new in-house agency
Deloitte has appointed one of the industry’s most experienced chiefs – the former Lida, Wunderman, Draft FCB and Gyro executive…
CRM
TMW beats off all-comers to retain HSBC customer task
TMW Unlimited bosses can rest easy – for a few days at least – after HSBC has decided to extend…
Asos hunts for CRM agency just weeks after axing staff
Online fashion giant Asos is reportedly on the hunt for agency to handle a tracnhe of its CRM activity, just…
HSBC hauls in direct and digital shops for roster review
HSBC is running the slide-rule over its direct and digital agency roster as part of a statutory review which the…
Travelzoo awards UK CRM business to TMW Unlimited
Travelzoo, the company which offers its members insider deals and experiences which have been reviewed by a global panel of…
Harrods marketing chief to depart after just 18 months
Harrods is being forced to hunt a new chief marketing and customer officer after Amanda Hill, who only joined 18…
Proximity nets CRM task in Dixons Carphone turnaround
Dixons Carphone, the UK’s biggest electrical and mobile phone retailer, has appointed Proximity London to devise CRM strategies for its…
Wunderman grabs Centrica CRM brief in WPP triumph
Wunderman Thompson has emerged as the big winner from the Centrica global integrated account review after the agency helped WPP…
‘Unstoppable’ CRM market surges again to top $48bn
CRM – dismissed as a flash in the pan nearly 20 years ago – is continuing to prove the doubters…
Ogilvy bows out of British Gas account with carers blitz
Ogilvy UK has launched what is likely to be its swan song marketing campaign for Centrica-owned British Gas, which flags…