Five agencies battle for Great Western CRM business
Great Western Railway has shortlisted five agencies to pitch for its CRM and data-driven marketing account as part of a…
CRM
Majority of firms still can’t quantify CRM investments
The CRM software market might be booming – with Gartner recently claiming it was worth $48.2bn (£38bn) globally last year…
Cootes ditches Lida to take on top role at Digitas UK
Publicis-owned Digitas UK has completed the line-up of its new management team following last year’s top-level exodus, by appointing Lida’s…
Zoopla appoints Rapp UK to home in on CRM strategy
Online property giant Zoopla is planning to beef up its CRM programme with the appointment of Rapp UK to put…
Deloitte recruits Dave Harris for new in-house agency
Deloitte has appointed one of the industry’s most experienced chiefs – the former Lida, Wunderman, Draft FCB and Gyro executive…
TMW beats off all-comers to retain HSBC customer task
TMW Unlimited bosses can rest easy – for a few days at least – after HSBC has decided to extend…
Asos hunts for CRM agency just weeks after axing staff
Online fashion giant Asos is reportedly on the hunt for agency to handle a tracnhe of its CRM activity, just…
HSBC hauls in direct and digital shops for roster review
HSBC is running the slide-rule over its direct and digital agency roster as part of a statutory review which the…
Travelzoo awards UK CRM business to TMW Unlimited
Travelzoo, the company which offers its members insider deals and experiences which have been reviewed by a global panel of…
Harrods marketing chief to depart after just 18 months
Harrods is being forced to hunt a new chief marketing and customer officer after Amanda Hill, who only joined 18…