Ecommerce to triple to $1.4tn as clothes sales go XXXL
The online home shopping market is set for a new wave of expansion on the back of the Covid pandemic,…
retail marketing
M&S joins UK coalition to digitally upskill the nation
Marks & Spencer is stepping up its drive to tackle the digital skills shortage by joining a coalition of major…
Kingfisher strategy delivers in spades as web sales soar
Retail group Kingfisher, which owns B&Q and Screwfix, is reaping the benefits of both a lockdown DIY boom and its…
Homebase eyes ecommerce boost with online makeover
Homebase has unveiled the first fruits of its digital transformation with a revamped online presence, designed to boost online customer…
CX demands emotion and Darwinist functional efficiency
Brands striving to create standout customer experiences must get back to basics by embracing both efficiency and emotion to make…
Currys PC World whacked for encouraging Xmas on tick
Currys PC World has been slammed by the ad watchdog for its “Gifts that make you go oooh” Christmas TV…
M&S builds 46 new websites in international sales drive
Marks & Spencer, which back in 2012 spent more than £100m to bring its website in-house, is to launch 46…
Leaders back Budget but baulk at corporation tax rise
The UK business leaders have largely backed Chancellor Rishi Sunak’s Spring Budget in which he revealed extensions to the employment…
Forget CMO or CDO, Aldi hunts chief egg tasting officers
Chief marketing officers might be on the way out, and chief data officers may be hard to recruit but Aldi…
QR gets the A-OK as Covid brings tech in from the cold
The QR code has gone from retail promotional device to being hailed by consumers as the future of shopping, following…