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Avios kicks off DM agency hunt

Travel loyalty scheme Avios, which rebranded from AirMiles last year, is looking to appoint an agency to handle its direct…


C4 offers up viewer database

Channel 4 is coming good on a promise to exploit its customer data, by offering brand owners the chance to…






East End agencies to rule London

The creative and media industries are set to usurp bankers as the major driving force of London business, according to…


Red Cross in loyalty club first

The British Red Cross is rolling out a points-based loyalty card programme in its retail outlets, claimed to be the…


M&S plots eCRM turnaround blitz

Marks & Spencer is attempting to boost customer engagement over digital channels by appointing Underwired to spearhead its eCRM strategy,…