Call centre sector ‘perfect storm’ to hit one million jobs
Up to a million UK contact centre jobs could be wiped out due to a “perfect storm” of market conditions…
Up to a million UK contact centre jobs could be wiped out due to a “perfect storm” of market conditions…
The Competition & Markets Authority (CMA) is ramping up its offensive against cartels with a new digital campaign aimed at…
Specialist insurer Hiscox is using realtime cyber attacks in the creative for its latest advertising campaign as part of a…
Data analytics is continuing its inexorable rise as a driver of business strategy, boosted by the uptake of big data,…
Rural communities could soon be thanking the Almighty for improved digital connectivity following a pact between the Government and the…
In the same week that Unilever threatened an online ad boycott and Google finally launched its much-hyped ad blocking service,…
The Government is being urged to launch a major consumer awareness campaign to explain how GDPR will affect privacy rights,…
Perrigo UK, the pharmaceutical giant behind brands including Solpadeine, Nytol and Niquitin, is overhauling its digital strategy with the appointment…
Data-driven marketing agency Merkle is continuing to bolster its senior customer experience team with two new recruits, amid ambitious plans…
Lida has gone for a big name signing to succeed chief creative officer Trefor Thomas by luring Rapp group ECD…