Tesco shoppers fume over Clubcard reward cutbacks
Tesco is facing the wrath of its most loyal customers after slashing the value of the Clubcard Reward Partners scheme…
customer loyalty
Zalando bigs up loyalty club for boost in fashion lovers
Online fashion and lifestyle retailer Zalando has hailed the success of its customer loyalty programme for boosting the number of…
Victoria’s Secret ties up brands for new loyalty pilot
Victoria’s Secret, the lingerie brand which went tits up in the UK before being bought out by Next, is testing…
Sapient nets major rebuild of Asda online shopping hub
Asda has handed the digital transformation of its online grocery business to Publicis Sapient, as the supermarket giant aims to…
Bulking up: Brits find new ways to beat soaring prices
Despite spending more on non-negotiables like mortgages, rent, energy and fuel, the majority of Brits are still finding new ways…
Real-time data critical to ‘surviving or thriving in 2023’
Retail, travel, hospitality, media and entertainment are the sectors most at risk from consumers tightening their purse strings, with shoppers…
Brace yourselves…why the Metaverse is here and now
Just when you thought you had read every prediction for the year ahead, up pops Wunderman Thompson Intelligence’s The Future…
Love Island isn’t a marketing playbook, it’s a warning
So, Love Island is back (again). The fact a show built around finding love has only resulted in a handful…
Penny finally drops as firms prioritise customer loyalty
Brand owners have at last woken up to the fact that customer retention should be the primary focus over customer…
Waitrose hires chief to boost lifetime customer loyalty
Waitrose has recruited former Marks & Spencer marketing director Nathan Ansell as its new customer director to help develop its…