MPs lay into ‘Truly Shambolic Bank’ as TSB chief grovels
It seems it never rains at TSB it just pours and pours following an admission by the bank’s chief executive…
data strategy
Now TSB sends mailing to man who died in November
TSB’s calamitous data governance has been further exposed after it has emerged that, in the midst of the recent IT…
TSB crisis deepens as bank sends ‘data breach’ mailshot
TSB’s latest advertising campaign – in which it accuses rival banks of being lazy and taking their customers for granted…
How to build up consumer trust in the age of GDPR
Data-driven marketing has always required a level of responsibility when it comes to handling consumer data, but GDPR has now…
Privacy International probes ‘hidden’ Acxiom practices
Only weeks after being rocked by the loss of a lucrative third-party data contract with Facebook, Acxiom is facing further…
Shambolic data governance puts TSB back in the dock
TSB’s woeful data governance has been further exposed after reports that some former customers have found their direct debits have…
Let battle commence: first GDPR complaints are filed
Just hours after GDPR came into force, both Facebook and Google are already facing investigations over their compliance after the…
GDPR zero hour: Now the hard work begins say experts
After nearly seven years in the making, GDPR finally becomes law today (May 25) but even those companies which have…
One day until GDPR D-Day: Non-EU countries want laws
Further evidence has emerged of Facebook being totally out of step with public sentiment over privacy rights after a new…
Two days until GDPR D-Day: Two-thirds to ditch brands
Companies are being warned to brace themselves for a mass customer exodus with two-thirds (65%) of Brits saying GDPR will…