Havas London hands chief exec role to Xavier Rees
Adam & Eve DDB group managing director Xavier Rees has been poached by Havas London to take up the role…
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Boiler firm whacked with £180,000 rogue call fine
A boiler replacement firm that had already been warned about making nuisance calls – and placed on the ICO’s hitlist…
Saatchi X chief takes top Kitcatt Nohr creative job
Kitcatt Nohr has lured Saatchi & Saatchi X creative chief Tim Clegg to succeed Ben Golik as executive creative director….
RSPB let off complaint after failing to keep records
The Fundraising Standards Board (FRSB) has been forced to throw out a complaint about RSPB marketing activity due to insufficient…
Scots family used contact centre data in £1.3m fraud
A Scottish crime family duped scores of pensioners out of their life savings using a fake bank scam fuelled by…
Eversley moves up in WPN Chameleon restructure
WPN Chameleon has overhauled its structure by taking the unusual step of splitting the agency into two separate divisions for…
Lida acquires US agency as expansion continues
Lida is opening its first US office after acquiring a majority stake in digital customer experience agency MCD Partners, with…
Lack of engagement costing charities £5.3bn a year
Charities might have been getting it in the neck over their fundraising practices but the sector is missing out on…
Callcredit acquires customer experience specialist
Callcredit Information Group has acquired customer experience management specialist Numero in what it describes as a “multi-million pound” acquisition, although…
Waitrose boosts CRM with instore targeting plan
Waitrose may have signed up over 6 million customers to loyalty scheme but it wants to go further by drafting…