Skint under-35s shun loyalty clubs but still crave deals
The younger the consumer is the less likely they are to sign up to a loyalty scheme, despite the fact…
customer loyalty
Lloyds plots major deal with loyalty scheme app Bink
Lloyds Banking Group is set to join its arch rival Barclays in making a major investment in loyalty app Bink,…
Come all ye faithful: Retailers missing a trick on loyalty
With Black Friday just over a week away, it seems UK retailers are only looking as far as the end…
Uncommon CX division lands BA loyalty account prize
Uncommon Creative Studio has plucked the British Airways advertising and CRM account from WPP in a major coup for its…
Nectar set to launch digital version of ‘Clubcard Prices’
If imitation is the sincerest form of flattery, then Tesco chiefs must be chuffed to bits with rival loyalty club…
New Majestic Wine Club targets wannabe oenophiles
Majestic Wine has overhauled its membership subscription scheme with a new model aimed at not only providing high quality vino but…
Consumers ‘willing to pay for better loyalty schemes’
Retail brand owners have finally woken up to the need to keep hold of their customers during the coronavirus outbreak,…
Animal magic for Pets at Home as loyalty clubs boom
Pets at Home has hailed its customer loyalty strategy as a major factor in its annual retail revenues surpassing £1bn…
More no more as Morrisons unveils instant loyalty app
Morrisons is ditching its points-based More loyalty scheme in favour of a new programme which gives customers instant money off…
Not so sweet: Sainsbury’s under fire for Nectar changes
Sainsbury’s is facing the wrath of its most loyal customers following the supermarket giant’s decision to meddle once more with…